Getting started
Set up your organisation, add users and turn on the Red Zircon products you use from the console.
Help with Red Zircon products and your account
Get help with any Red Zircon product (setup, sign-in, billing and administration) or reach our team directly.
Common tasks
Find the right help quickly
Email setup
Connect your domain to ZirconMail and add mail apps over IMAP and SMTP.
Signing in
Customers, staff and administrators all sign in at app.redzircontech.com. ZirconMail users sign in to their mailbox at login.zirconmail.com.
Forgotten password
Use “Forgot your password?” on the sign-in page. We email a single-use link that expires after 30 minutes.
Account and billing
Manage your organisation, users and billing in the Red Zircon console.
Contact our team
For anything else, send us a message and we will route it to the right person.
FAQ
Questions about support
I can’t sign in. What should I do?
Use “Forgot your password?” on the sign-in page. If you still can’t sign in, contact support and tell us the email address on your account.
How do I connect Outlook or my phone to ZirconMail?
Add your account in the mail app and choose IMAP. Use your full email address and password, with encrypted connections enabled.
Where can I see the status of Red Zircon services?
Visit the service status page, or contact support if something isn’t working.
Next step
Contact supportReady to get started?
Tell us what you need and we will come back to you with a plan.